Shipping Policy
Shipping Policy
Last updated: May 15, 2024
Thank you for shopping with Lace Lure Set! We are committed to delivering your intimate wear collection to you as quickly and efficiently as possible. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders shipped within the United States, estimated delivery time is 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.
4. International Shipping
For international orders, estimated delivery time is 10-25 business days from the date of shipment. Please note that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the progress of your delivery directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Lace Lure Set is not responsible for shipping delays caused by the carrier, unforeseen weather conditions, natural disasters, or customs processing delays for international shipments. We will, however, do our best to assist you in tracking your package and resolving any issues that may arise.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses exclusively via USPS. Please ensure you select an appropriate shipping method if your delivery address is a P.O. Box or APO/FPO.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@lacelureset.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to investigate the issue and find a suitable resolution, which may include a replacement or refund.
9. No Shipping to Restricted Countries
We currently do not ship to countries that are subject to U.S. embargoes or sanctions, or countries that are deemed high-risk for fraud or logistical challenges. If your country is on such a list, your order may be canceled and refunded.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us:
Email: support@lacelureset.com